Privacy Policy
PRIVACY POLICY
EFFECTIVE DATE: 06/05/2024
OVERVIEW AND SCOPE
We at UTV Source, LLC (“we,” “our,” or “us”) recognize the importance of protecting
the privacy of personally identifiable information (“Personal Information” or “PII”)
collected about you and other visitors (collectively, “Users”) to our website (the “Site”).
We are committed to ensuring that your privacy is protected. To that end, this Privacy
Policy (“Policy”) discloses our practices regarding the collection, use, and disclosure of
the PII we receive through Users’ use of the Site. By using the Site, you accept the terms
of this Policy.
This Policy applies to the Site(s) its subdomains, and all the websites and internet
properties owned or operated by us, and regardless of the medium by which the Site is
accessed by Users (e.g., via a web or mobile browser).
INFORMATION WE COLLECT
It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as:
Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc. which may be used when you purchase products and/or services and to deliver the services you have requested.
Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs. A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. UTV Source uses cookies to determine when a visitor's cart has been abandoned and to keep track of the items you've placed in your cart of perform other crucial ecommerce capabilities. UTV Source does not use cookies to intrude in your privacy or do anything other than match you up with your information on the utvsource.com site.
In addition, UTV Source may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.
UTV Source may also deem it necessary, from time to time, to follow websites that our users may frequent to gleam what types of services and products may be the most popular to customers or the general public.
Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy.
WHY WE COLLECT YOUR DATA AND FOR HOW LONG
We are collecting your data for several reasons:
To better understand your needs and provide you with the services you have requested;
To fulfill our legitimate interest in improving our services and products;
To send you promotional emails containing information we think you may like when we have your consent to do so;
To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
To customize our website according to your online behavior and personal preferences.
The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.
HOW WE USE INFORMATION
UTV Source does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.
UTV Source may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from https://www.utvsource.com.
UTV Source may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.
UTV Source uses various third-party social media features including but not limited to Facebook, Twitter, Instagram and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within UTV Source’s control.
SECURITY
The security and confidentiality of your PII is very important to us. We use commercially
reasonable security measures to protect your PII on the Site. However, no data
transmitted over or accessible through the internet can be guaranteed to be 100% secure.
As a result, while we attempt to protect your PII, we cannot guarantee or warrant that
your PII will be completely secure (i) from misappropriation by hackers or from other
nefarious or criminal activities, or (ii) in the event of a failure of computer hardware,
software, or telecommunications networks.
LEGAL RIGHTS
GDPR Data Subject Rights
If you are a data subject located in the EEA, the GDPR grants you certain data privacy
rights. Your rights include the:
Right to Access: You have the right to request a copy of your PII.
Right to Rectification: You have the right to request that we correct any mistakes in
your PII.
Right to Erasure: You have the right request that we delete your PII.
Right to Restrict Processing: You have the right to restrict processing of your PII.
Right to Object to Processing: You have the right to object to our processing or your
PII.
commonly used and machine-readable format.
To exercise your rights, please contact us at the Contact Information provided below.
Please be aware that your rights are limited to the extent permitted by the GDPR.
California Privacy Rights
California’s “Shine the Light” law permits Users of the Site that are California residents
to request certain information regarding our disclosure of PII to third parties for their
direct marketing purposes. To make such a request, please contact us at the Contact
Information provided below.
WITHDRAW CONSENT
Generally, we do not process PII based on consent. However, in the event we do, you
have the right to withdraw your consent at any time, without affecting the lawfulness of
the processing based on said consent before its withdrawal. If you would like to withdraw
your consent, please contact us at the Contact Information provided below.
FILE A COMPLAINT
If you would like to file a complaint with us about our privacy practices, please contact
us at the Contact Information provided below. If you are a data subject located in the
EEA, the GDPR grants you the right to lodge a complaint with a competent supervisory
authority as well. To find a competent supervisory authority, please use the following
resource: https://edpb.europa.eu/about-edpb/board/members_en.
CROSS BORDER DATA TRANSFER
To deliver the services through the Site, it may be necessary for use to share data
subjects’ PII outside the EEA. We may share data subject PII with our affiliates and
services providers located in in the US. In the event we transfer PII outside the EEA, we
will take commercially reasonable measures to ensure the transfer complies with data
protection laws and PII is securely transferred. Our standard practice is to use standard
contractual clauses approved by the European Commission to facilitate such data
transfers. If you have any questions about our data transfer practices, please contact us at
the Contact Information provided below.
DATA RETENTION
We will retain Users’ PII while they maintain an account with us or to the extent
necessary to provide the services through the Site. Thereafter, we will keep PII for as
applicable laws. We delete PII within a reasonable period after we no longer need the
information for the purposes set out in this Policy.
DO NOT TRACK DISCLOSURE
Some internet browsers may transmit “do-not-track” signals to websites with which the
browser communicates. The Site does not currently respond to these “do-not-track”
signals.
SPAM
We do not participate in bulk email solicitations that you have not consented to receiving
(i.e., “Spam”). We do not sell or disclose customer lists or email address lists to unrelated
third parties. Except as otherwise provided herein, we do not share PII with any third-
party advertisers.
THIRD PARTY LINKS
The Site and/or our products, may contain links to other websites or applications
(“Linked Sites”) that are not owned by us. We do not control the collection or use of any
information, including PII, which occurs while you visit Linked Sites. Therefore, we
make no representations or warranties for—and will not in any way be liable for—any
content, products, services, software, or other materials available on Linked Sites, even if
one or more pages of the Linked Sites are framed within a page of the Site.
Furthermore, we make no representations or warranties about the privacy policies or
practices of the Linked Sites, and we are not responsible for the privacy practices of those
Linked Sites. We encourage you to be aware of when you leave the Site and read the
privacy policies of Linked Sites.
MODIFICATIONS
We reserve the right to update this Policy from time-to-time in our sole discretion. If our
privacy practices change materially in the future, we will post an updated version of the
privacy policy to the Site. It is your responsibility to review this Policy for any changes
each time you use the Site. We will not lessen your rights under this Policy without your
explicit consent. If you do not agree with the changes made, we will honor any opt-out
requests made after the Effective Date of a new privacy policy.
ACCESSING, UPDATING, AND CONTROLLING INFORMATION
such changes by contacting us at the Contact Information provided below. To help us
process your request, please provide sufficient information to allow us to identify you in
our records. We reserve the right to ask for additional information verifying your identity
prior to disclosing any PII to you. Should we ask for verification, the information you
provide will be used only for verification purposes, and all copies of the information will
be destroyed when the process is complete.
If you do not wish to receive update messages and/or direct marketing communications
from us, you may opt-out by following any instructions included in the communication or
by contacting us at the Contact Information provided below. To help us process your
request, please include sufficient information for us to identify you in our records. Please
be aware that although you may opt-out of update messages and/or direct marketing
communications, we reserve the right to email you administrative notices regarding the
Site, as permitted under the CAN-SPAM Act.
We will make commercially reasonable efforts to respond to opt-out requests, and handle
requests to access, update, change, or delete PII as quickly as possible.
CONTACT INFORMATION
If you have questions about this Policy or wish to contact us with questions or comments,
please contact us at:
help@utvsource.com
EFFECTIVE DATE
This Policy was last modified as of the effective date printed above. This version of the
privacy policy replaces and supersedes any prior privacy policies applicable to the Site.
SMS TEXT MESSAGING HELP AREA
Customer Care Contact:
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Call: +1-661-463-9700
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Email: support@utvsource.com
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Opt Out: Reply STOP to any text message or opt out with any preferences form on our website, or via email to the above address.
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Message Frequency: Once opted in, you will receive recurring SMS and MMS text messages about sales and promotions, new products, or abandoned carts. Message and data rates may apply.
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About Our Product: UTV Source is a leading retailer of aftermarket parts and accessories for UTV’s (Utility terrain vehicles).
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All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.