Once your order is dispatched, and if the shipping carrier provides a tracking number, we'll update your order with this tracking information.
You can monitor the progress of your delivery through the link provided.
Shipping Rates:
Shipping costs are determined by the weight of your products and your location.
Before finalizing your purchase, the shipping cost will be displayed on the checkout page.
We partner with multiple carriers to ensure timely and cost-effective delivery.
Shipping Time:
Standard shipping typically takes 5-7 business days.
Expedited shipping options are available at an additional cost.
Back Orders:
If an item is on back order, we'll ship the available items in your order first.
Once the back-ordered item is in stock, we'll ship it to you without any additional shipping or handling charges.
We'll keep you informed about the estimated delivery date for back-ordered items.
Returns:
To initiate a return, please head to the Returns Center.
Returns are accepted within 30 days of delivery.
Returns may be subject to a restocking fee.
Cancellations:
All sales are final once an order is processed.
If you need to cancel an order, a 10% cancellation fee will apply.
Made a mistake? Contact our Customer Care team for assistance.
If an item has already been dispatched, you'll need to return it at your own expense. (See the returns section for details.)
Customer Care:
Our dedicated Customer Care team is here to assist you with any queries or concerns.
Reach out to us via email, phone, or our website's chat feature.
We aim to respond to all inquiries within 24 hours.
Feedback:
We value your feedback! If you have suggestions or comments about our shipping and returns process, please let us know. Your input helps us improve and serve you better.
