Shipping, Returns & Cancellations

Order Tracking:

  • Once your order is dispatched, and if the shipping carrier provides a tracking number, we'll update your order with this tracking information.
  • You can monitor the progress of your delivery through the link provided.

Shipping Rates:

  • Shipping costs are determined by the weight of your products and your location.
  • Before finalizing your purchase, the shipping cost will be displayed on the checkout page.
  • We partner with multiple carriers to ensure timely and cost-effective delivery.

Shipping Time:

  • Standard shipping typically takes 5-7 business days.
  • Expedited shipping options are available at an additional cost.

Back Orders:

  • If an item is on back order, we'll ship the available items in your order first.
  • Once the back-ordered item is in stock, we'll ship it to you without any additional shipping or handling charges.
  • We'll keep you informed about the estimated delivery date for back-ordered items.


  • To initiate a return, please head to the Returns Center.
  • Returns are accepted within 30 days of delivery.
  • Returns may be subject to a restocking fee.


  • All sales are final once an order is processed.
  • If you need to cancel an order, a 10% cancellation fee will apply.
  • Made a mistake? Contact our Customer Care team for assistance.
  • If an item has already been dispatched, you'll need to return it at your own expense. (See the returns section for details.)

Customer Care:

  • Our dedicated Customer Care team is here to assist you with any queries or concerns.
  • Reach out to us via email, phone, or our website's chat feature.
  • We aim to respond to all inquiries within 24 hours.


  • We value your feedback! If you have suggestions or comments about our shipping and returns process, please let us know. Your input helps us improve and serve you better.