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Shipping, Returns & Cancellations
- Once your order is dispatched, and if the shipping carrier provides a tracking number, we'll update your order with this tracking information.
- You can monitor the progress of your delivery through the link provided.
- Shipping costs are determined by the weight of your products and your location.
- Before finalizing your purchase, the shipping cost will be displayed on the checkout page.
- We partner with multiple carriers to ensure timely and cost-effective delivery.
- Standard shipping typically takes 5-7 business days.
- Expedited shipping options are available at an additional cost.
- If an item is on back order, we'll ship the available items in your order first.
- Once the back-ordered item is in stock, we'll ship it to you without any additional shipping or handling charges.
- We'll keep you informed about the estimated delivery date for back-ordered items.
- To initiate a return, please head to the Returns Center.
- Returns are accepted within 30 days of delivery.
- Returns may be subject to a restocking fee.
- All sales are final once an order is processed.
- If you need to cancel an order, a 10% cancellation fee will apply.
- Made a mistake? Contact our Customer Care team for assistance.
- If an item has already been dispatched, you'll need to return it at your own expense. (See the returns section for details.)
- Our dedicated Customer Care team is here to assist you with any queries or concerns.
- Reach out to us via email, phone, or our website's chat feature.
- We aim to respond to all inquiries within 24 hours.
- We value your feedback! If you have suggestions or comments about our shipping and returns process, please let us know. Your input helps us improve and serve you better.